PRELIMINARY INFORMATION FORM
1. Subject
The subject of this Preliminary Information Form ("Form") covers the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers – Distance Contracts Regulation (RG: 27.11.2014 / 29188) regarding the sale and delivery of the service whose qualifications and sales price are specified below, which the SELLER sells to the BUYER. By accepting this Form, the BUYER agrees in advance that he/she will be obliged to pay the sales price of the products subject to the contract and additional fees such as taxes, if any, and that he/she has been informed in this regard.
2. Information of the Seller
Trade Name : ESPLANADE TEKSTİL SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ (Hereinafter referred to as “Yes Flâneuse” or “SELLER”)
Address : Merkez Mah. Kavak Sk. No:22 Kat: 5 Yenibosna Bahçelievler/İstanbul
Mersis No : 0380098974200001
Phone Number : 0(212)503 10 11
E-mail : info@yesflaneuse.com
3. Information of the Buyer
The buyer is the person who shops from the website www.yesflaneuse.com, which is the internet address of ESPLANADE TEKSTİL SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ (Yes Flâneuse). The address and contact information provided by the buyer in the invoice and contact information is based on the address and contact information provided by the buyer (hereinafter referred to as "BUYER").
4. Product Information Subject to Contract
4.1. All basic features of the products subject to the contract, such as information, technical specifications and qualifications, sales price including taxes, are available on the SELLER's website.
4.2. The prices listed and announced both on the website and in the promotional brochure are the sales price. The advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
4.3. The sales price of the service subject to the contract, including all taxes, is available on the website.
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4.4. Payments will be made via credit card and virtual pos via www.yesflaneuse.com website. In case of additional costs, these costs will be invoiced to the BUYER.
5. General Provisions
5.1. Before the Distance Sales Contract, the BUYER accepts, declares and undertakes that he / she has read and informed the preliminary information regarding the basic qualifications, sales price and payment method of the goods subject to the contract on the website of the SELLER and that he/she has given the necessary confirmation electronically.
5.2. The SELLER accepts, declares and undertakes to provide the service subject to the contract in full and in accordance with the qualifications specified in the contract, to perform the work within the principles of accuracy and honesty with the information and documents required by the work in accordance with the requirements of the legal legislation and standards free from any defects, to maintain and improve the quality of service, to show the necessary attention and care during the performance of the work, to act with caution and foresight.
5.3. The SELLER accepts, declares and undertakes that if it is impossible to deliver the products subject to the contract as specified in the contract, if it does not fulfill its obligations under the contract, it will notify the BUYER in writing within 3 days from the date of learning of this situation, and that it will return the collected price to the BUYER within 14 days.
5.4. The BUYER accepts, declares and undertakes that it will confirm the Preliminary Information Form electronically in order to receive the service subject to the contract, and that the SELLER's obligation to deliver the products subject to the contract will cease if the price subject to the contract is not paid and/or canceled in the bank records for any reason.
5.5. The SELLER accepts, declares and undertakes that if the SELLER cannot perform the goods subject to the contract due to force majeure such as weather opposition, interruption of transportation, fire, earthquake, flood, which develops outside the will of the parties, unforeseen in advance and prevents and/or delays the parties from fulfilling their obligations, it will notify the BUYER. The BUYER also has the right to request from the BUYER to postpone the delivery of the goods until the delaying cause disappears.
5.6. The BUYER has the right of withdrawal within 14 (fourteen) days from the date of establishment of the contract. It is not possible to return the products prepared in line with the BUYER's request or explicitly personal needs and not suitable for return or if the packaging is opened in disposable products, it is not possible to return them in accordance with the Regulation. The BUYER may use the right of withdrawal and reject the goods provided that the BUYER notifies the SELLER in writing. The costs arising from the use of the right of withdrawal belong to the BUYER. By accepting this contract, the BUYER agrees in advance that he / she has been informed about the right of withdrawal. The withdrawal notification will be made by e-mail or letter to the address specified in Article 2 of this contract.
5.7. The Warranty, Refund and Delivery Terms on the website are an integral part of this Agreement. Return and withdrawal provisions will be evaluated together with the Return Conditions and the subject of the request will be resolved.
5.8. In cases where the BUYER uses the right of withdrawal or if the service subject to the order cannot be provided for various reasons, if the shopping is made by credit card and in installments, the credit card refund procedure is specified below:
5.9. If the BUYER has received the service in several installments, the Bank issuing the credit card used by the BUYER makes the repayment to the BUYER in installments in the same way. The installment amounts paid by the BUYER until the cancellation of the sale, if the return date and the account cut-off dates of the card do not coincide, one (1) refund will be reflected on the card every month and the BUYER will receive the installments paid before the return after the installments of the sale are over, the number of installments paid before the return and will be deducted from the existing debts. In case of the return of the goods and services purchased with the card, the SELLER cannot pay the BUYER in cash in accordance with the contract with the Bank. In case of a return transaction, the SELLER will make a refund through the relevant software, and since the SELLER is obliged to pay the relevant amount to the Bank in cash or by offset, the BUYER cannot be paid in cash in accordance with the procedure we have explained above. The return to the credit card will be realized by the Bank within the framework of the above procedure after the SELLER pays the price to the Bank at one time. The BUYER undertakes that he/she has read and accepted this procedure.
5.10. If the payment is made by credit card or a similar payment card, the BUYER may request the cancellation of the payment transaction on the grounds that the card was used against his/her consent and unlawfully. In this case, the card issuer shall refund the payment amount to the BUYER within 10 days from the notification of the objection.
6. Biling Information
Name/Surname/Title : [*]
Address : [*]
Phone Number : [*]
E-Mail : [*]